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Angeles314
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Message 1 of 5
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Solved!

controladores probook 6470b

HP Recommended
probook 6470b
Microsoft Windows 10 (64-bit)

 

Hola

reinstale SO en una HP ProBook 6470b y me pide reinstalar controladores:

 

Controladora simple de comunicaciones PCI: PCI\VEN_8086&DEV_1E3A&SUBSYS_179C103C&REV_04

 

Dispositivo base del sistema: PCI\VEN_197B&DEV_2392&SUBSYS_179C103C&REV_30

 

Dispositivo desconocido: ACPI\VEN_HPQ&DEV_6000

 

Alguien sabe donde puedo encontrar los controladores que me pide?

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
143,722 67,286 22,562 34,668
Message 2 of 5
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HP Recommended

Hi:

 

You need these drivers...

 

Controladora simple de comunicaciones PCI:

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp65501-66000/sp65514.exe

 

Dispositivo base del sistema:

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

The last one may not work on W10...That is the HP 3D Driveguard device (Mobile Data Protection Sensor).

 

You can try a couple of suggestions at the links below that have worked for others.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Mobile-Data-Protection-Sens...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-8570w-Accelerometer-driver-...

 

 

 

View solution in original post

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4 REPLIES 4
Paul_Tikkanen
Level 21
Level 21
143,722 67,286 22,562 34,668
Message 2 of 5
Flag Post
HP Recommended

Hi:

 

You need these drivers...

 

Controladora simple de comunicaciones PCI:

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp65501-66000/sp65514.exe

 

Dispositivo base del sistema:

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

The last one may not work on W10...That is the HP 3D Driveguard device (Mobile Data Protection Sensor).

 

You can try a couple of suggestions at the links below that have worked for others.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Mobile-Data-Protection-Sens...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-8570w-Accelerometer-driver-...

 

 

 

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MayS
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Message 3 of 5
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HP Recommended

Hi @Angeles314 

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

 

@Paul_Tikkanen thank you for helping! 🙂

Regards,

MayS. 

I work on behalf of HP.
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Angeles314
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Message 4 of 5
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HP Recommended

Thanks I was able to install the drivers for the first two items, but I can't fix it with the last item.

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Paul_Tikkanen
Level 21
Level 21
143,722 67,286 22,562 34,668
Message 5 of 5
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HP Recommended

You're very welcome. 

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