• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
<Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Gaming 15-dk10000 Laptop PC (8VD47AV)
Microsoft Windows 11

hola, este ultimo tiempo e tenido problemas en mi laptop de rendimiento, cada vez que conecto mi laptop a cargar el rendimiento de la tarjeta grafica y del procesador bajando a 0.80GHz y quedándose allí, pero al momento de desconectar el cargador el rendimiento vuelve a su frecuencia normal, yo probé muchas cosas y métodos para ver como arreglar el problema pero no e encontrado nada que me ayude,

 

1 REPLY 1
HP Recommended

Hi @Martinras,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.