cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
hsaini
New member
3 2 0 0
Message 1 of 6
201
Flag Post

emails in auto-delete in 14 days in Outlook-2019

HP Recommended
Envy 15"
Microsoft Windows 10 (32-bit)

I need help in Microsoft office 2019 (Specially Microsoft outlook 2019) In last January I bought new HP ENVY laptop with Microsoft office-2019 with outlook-2019 install by HP. I am using my **bleep** account in outlook-2019. I notices I have IMAP account set up in outlook that auto-delete my emails from Inbox after 14 days. I wants to stop this auto-delete function. I need a guaranty for permanent solution. Please let me know how much it may cost. I have tried--online suggesting open the properties of Inbox folder in Microsoft outlook 2019 and check mark "Do not auto archive item in this folder" I did that but still have auto-delete in 14 days problem.

5 REPLIES 5
Dragon-Fur
Level 16
Level 16
35,460 20,450 3,281 11,919
Message 2 of 6
Flag Post
HP Recommended

@hsaini 

 

The setting you refer to might be the "14 day" auto-archive setting in Outlook.

 

Open Outlook  on your computer

File > Options > Advanced

In Section "AutoArchive"

Click / Open AutoArchive Settings...

UNCHECK Run AutoArchive every

Click OK to save change and exit the menu

 

Example

Outlook_File_Options_Advanced_AutoArchive_1Outlook_File_Options_Advanced_AutoArchive_1

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
hsaini
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

I tried this option " UNCHECK Run AutoArchive every" many times but it is not working I still have 14-days auto delete problem 

Open Outlook  on your computer

File > Options > Advanced

In Section "AutoArchive"

Click / Open AutoArchive Settings...

UNCHECK Run AutoArchive every

Click OK to save change and exit the menu

Was this reply helpful? Yes No
Dragon-Fur
Level 16
Level 16
35,460 20,450 3,281 11,919
Message 4 of 6
Flag Post
HP Recommended

@hsaini 

 

So, not the source of the 14 day...

Makes sense - you did say the mail is being deleted from Outlook.

?

Check the mail client, if there is one.

For example, Thunderbird includes (at least used to include?) the setting for leave-on-server or delete.

 

If I think of anything else, I will post back.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
hsaini
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

emails auto-delete problem in Inbox of Outlook-2019

Was this reply helpful? Yes No
Dragon-Fur
Level 16
Level 16
35,460 20,450 3,281 11,919
Message 6 of 6
Flag Post
HP Recommended

@hsaini 

 

I cannot find anything inside Outlook that would cause this.

 

That said, I really don't use Outlook that much - I might have missed something.

Recommend that you start a new thread and ask again.

I will not answer...

 

Good Luck.

Stay Safe.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation