• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-22-2021 04:40 AM - edited ‎11-22-2021 06:14 PM

HP Recommended
Product: HP ProBook x360 11 G6 EE
Operating System: Microsoft Windows 10 (64-bit)

hello,

All the rest of the function keys like volume up, down works fine except for the Mic mute key there. I tried downgrading from windows 21H2 to windows 21H1 since it didn't have a section in the driver downloading page on hp but that didn't seem to work. I have hp support assistant and it says i'm fully updated on drivers. I did try installing the hp hotkey support drivers but it didn't seem to fix the issue either. 

 

thank you.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2021 08:29 PM

HP Recommended

it actually did work when i went and tested the microphone in audio settings it just didn't have any indication so i didn't know if it was working or not.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-22-2021 08:29 PM

HP Recommended

it actually did work when i went and tested the microphone in audio settings it just didn't have any indication so i didn't know if it was working or not.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.