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‎01-30-2025 10:49 AM

HP Recommended
Operating System: Microsoft Windows 11

hello sir,
i am facing issue in hello face recognizition and also in fingerprint recognition so plz resolve him and the best thing is my laptop is in warrenty so kindly do it as soon as posible
my laptop name is HP EliteBook 840 G8 Notebook PC IDS Base
Product number: 19X35AV
Serial number: 5CG20869QNScreenshot 2025-01-30 224817.png

1 person had the same question
1 REPLY 1

‎01-30-2025 11:03 AM

HP Recommended

Hi @Muzammil8 

 

According to the specifications our notebook does not have IR webcam which is necessary to activate windows hello.

 

19X35AVL75400-1K0CAM,720pHD,USB2,1pc,Fixed,DualMic

 

 

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