• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-23-2025 05:08 AM - last edited on ‎07-23-2025 12:05 PM by Moderator

HP Recommended

I have the HP Pavilion laptop model 15-cc594nd SN # Edited. I'm looking for prove of possession since I cannot find a receipt or bankcopy I was wondering if you could help me prove when I activated this laptop?

Category:
Reply
1 REPLY 1

‎07-23-2025 06:56 AM

HP Recommended

Unfortunately, that would not be possible.

 

I can only provide the date of manufacture of your notebook which according to the 4th, 5th and 6th characters of the serial number was between September 11th and September 17th of 2017.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.