fresh windows installation error- no device driver issue, can't see the HDD

[lkmeena]

I purchased HP ay503tx model which came with DOS. I downloaded windows 7 x64 ISO and I had orginal licence with me. But when I try to install windows 7 via usb it won;t let me. 

After booting from USB, it get upto page which says install windows. and when I press install, it throws an error that "no device driver found". I can't see any HDD where to install the fresh windows. 

I have seen many solutions like trying in usb 3.0 port etc but to no avail. Please help me out .

[WAWood]

lkmeena

Appears the installer is not seeing the hard drive -- probably because there is no SATA controller driver installed.

My suggestion is to do the following:

1) Goto the Win7 drivers page for your PC and download the Intel Chipset Installation driver under Driver-Chipset:  http://support.hp.com/us-en/drivers/selfservice/HP-15-ay500-Notebook-PC-series/12229013/model/136736...

2) That will download file sp75505.exe -- which is a self-extracting archive.  Run that file.  That will extract the files from that archive

3) Copy the extracted files to a USB stick

4) When you then reboot your PC from the Win7 install media, press F6 to get a screen that will allow you to install the chipset drivers.

After that, the PC should then see the hardrive.  You may have to reboot for that to happen.

Good Luck

[Paul_Tikkanen · Accepted solution]

Hi:

On PC's with the Intel Skylake chipset such as yours, there is no USB2 support and the W7 installation media has no USB3 support, so you are kind of between a rock and a hard place.

The solution that works for most is to use the tool at the link below to incorporate the USB 3 drivers into your W7 USB flash drive installation media. 

There are readme instructions at the link below for how to use the tool.  It must be run on a PC with W8.1 or W10.

https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

[lkmeena]

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@Paul_Tikkanen wrote:

Hi:

On PC's with the Intel Skylake chipset such as yours, there is no USB2 support and the W7 installation media has no USB3 support, so you are kind of between a rock and a hard place.

The solution that works for most is to use the tool at the link below to incorporate the USB 3 drivers into your W7 USB flash drive installation media. 

There are readme instructions at the link below for how to use the tool.  It must be run on a PC with W8.1 or W10.

https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

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I tried incorporate USB 3.0 support into windows 7 installation media but that intel software gave me error every time. Then what I did was manually copied the drivers from "Windows 7 USB 3.0 Creator Utility" and put them on to a seperate disk.

when installing windows 7, I browsed the drivers for usb 3.0 and it did work for me. It showed the hdd and I was able to install windows 7. 

Thank you for your support. 

[Paul_Tikkanen]

You're very welcome.

That was a good idea for a workaround.

Did you put the drivers on a CD or USB flash drive?