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xenopuslore
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generic bluetooth driver

HP Recommended
probook x360 440 G1
Microsoft Windows 10 (64-bit)

i need a driver for the generic bluetooth radio, it shows error code 31

4 REPLIES 4
banhien
Level 19
Level 19
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@xenopuslore 

 

Please check Device Manager to see what is its wifi adapter on the following list

 

● Mediatek MT7630E 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
● Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter  (no BT)
● Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter
● Intel Dual Band Wireless-AC 3160 802.11 a/b/g/n/ac (1x1) WiFi with Bluetooth 4.0 combo
● Realtek RTL8188EE 802.11bgn Wi-Fi Adapter  (no BT)
● Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0

● Realtek RTL8822BE 802.11AC 2x2 Wi-Fi + Bluetooth 4.2 Combination Adapter

● Intel Dual Band Wireless-AC 8265, 802.11ac, 2×2 Wi-Fi + Bluetooth 4.2 Combination Adapter (non-vPro)

 

Regards.

BH
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xenopuslore
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@Banhien

yes its the last one 

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banhien
Level 19
Level 19
96,910 64,015 12,563 21,054
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@xenopuslore 

 

Please use the first one of the following list

 

           https://www.intel.com/content/www/us/en/search.html?ws=text#q=8265&t=Downloads&layout=table

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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xenopuslore
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i installed the driver but the generic bluetooth radio is still not working according to the device manager

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