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‎11-27-2020 04:20 PM

HP Recommended
Product: ΗP - 15-r124nv
Operating System: Microsoft Windows 10 (64-bit)

hello everyone i got problem with driver update.

my gpu is 820m onnvidia i see update on 2019 but i cant update mine...

 

anyone can help me to solve it?

4 REPLIES 4

‎11-27-2020 04:25 PM

HP Recommended

@Pipisk 

Here's the HP product page for your PC: https://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/7234951/model/7523724

 

I don't see any 2019 updates in the graphics drivers section.



I am a volunteer and I do not work for, nor represent, HP
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‎11-27-2020 04:42 PM

HP Recommended

Look at this why i cant have it ??

https://www.nvidia.com/en-gb/geforce/drivers/

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‎11-27-2020 04:46 PM

HP Recommended

If you search for 820m you can see that is an updated for it sorry for double reply but i cant post images or link 

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‎11-28-2020 09:17 AM - edited ‎11-28-2020 09:18 AM

HP Recommended

@Pipisk 

Simple -- because you should NOT be installing video drivers that come from outside sources on a desktop.  Those have specialized video hardware that require the drivers provided by the OEM; in this case, HP.  Forcing the installation of other drivers will generally NOT work.



I am a volunteer and I do not work for, nor represent, HP
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