cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Pipisk
New member
3 2 0 0
Message 1 of 5
163
Flag Post

gpu driver update

HP Recommended
ΗP - 15-r124nv
Microsoft Windows 10 (64-bit)

hello everyone i got problem with driver update.

my gpu is 820m onnvidia i see update on 2019 but i cant update mine...

 

anyone can help me to solve it?

4 REPLIES 4
WAWood
Level 16
Level 16
34,049 26,486 3,092 6,659
Message 2 of 5
Flag Post
HP Recommended

@Pipisk 

Here's the HP product page for your PC: https://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/7234951/model/7523724

 

I don't see any 2019 updates in the graphics drivers section.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Pipisk
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Look at this why i cant have it ??

https://www.nvidia.com/en-gb/geforce/drivers/

Was this reply helpful? Yes No
Pipisk
Author
New member
3 2 0 0
Message 4 of 5
Flag Post
HP Recommended

If you search for 820m you can see that is an updated for it sorry for double reply but i cant post images or link 

Was this reply helpful? Yes No
WAWood
Level 16
Level 16
34,049 26,486 3,092 6,659
Message 5 of 5
Flag Post
HP Recommended

@Pipisk 

Simple -- because you should NOT be installing video drivers that come from outside sources on a desktop.  Those have specialized video hardware that require the drivers provided by the OEM; in this case, HP.  Forcing the installation of other drivers will generally NOT work.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation