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- ho hotkey support

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1 REPLY 1
04-03-2025 10:18 AM - edited 04-03-2025 10:19 AM
@jayant101, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If HP hotkeys (such as brightness, volume, or function keys) are not working, try these troubleshooting steps:
Check Fn Key Lock
- Some HP laptops have an Fn Lock feature that switches between standard function keys (F1-F12) and multimedia actions.
- Try pressing Fn + Esc to toggle between modes.
Reinstall or Update HP Hotkey Software
- Open Device Manager (Win + X > Device Manager).
- Expand Keyboards and Human Interface Devices (HID).
- Look for HP Hotkey Support or HP Quick Launch Buttons.
Check Windows Services
- Press Win + R, type services.msc, and press Enter.
- Look for HP Hotkey UWP Service or HP Hotkey Monitor.
- Right-click > Restart. If disabled, set it to Automatic.
Update Keyboard & HID Drivers
- Go to Device Manager > Keyboards.
- Right-click the keyboard driver > Update driver.
- Do the same under Human Interface Devices (HID).
Check BIOS Settings
- Restart your laptop and enter the BIOS (F10 on boot).
- Look for Action Keys Mode under Advanced Settings.
- If disabled, enable it and save changes.
Install HP Support Assistant
- Download and install HP Support Assistant.
- It can detect and update missing drivers automatically.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support
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