• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook 850 G5 Base Model Notebook PC
Microsoft Windows 11

hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe.

this link doesn't work and i need to update the hotkey software.

because the light hotkeys do not work .

HP EliteBook 850 G5 Base Model Notebook PC

windows 11

Product Number2FH32AV

please  i need a solution 

regards

Noona112233

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @noona112233 

 

Here is a working link for the file you want to download...

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

 

View solution in original post

2 REPLIES 2
HP Recommended

Hi, try the tips in this resource. See if it works out for you.

 

https://support.hp.com/us-en/product/hp-elitebook-850-g5-notebook-pc/18491276/document/c06246359

 

 

HP Recommended

Hi, @noona112233 

 

Here is a working link for the file you want to download...

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.