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NataliaOsorio
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Message 1 of 2
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how can I access advanced bios features on hp envy x360?

HP Recommended
Envy x360
Microsoft Windows 10 (64-bit)

Hello,

 

I need to access the battery charge configuration, I press the f10 button but, on the bios settings I can't find the advanced options, please let me know how to access that configuration because I need to change the "custom charge stop" to 80 or 60, because I use the laptop as desktop and keep it connected to the docking, and as I know the battery life could be damaged if I keep the configuration in 100%.

 

Thanks for your help,

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
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HP Recommended

@NataliaOsorio 

Sorry, but apart from business notebooks and some high-end gaming PCs, accessing Advanced BIOS option on HP PCs is not possible.

Some OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.

I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.

That's the course of action that HP has chosen. No one from here is going to provide you any means of getting around that.



I am a volunteer and I do not work for, nor represent, HP
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