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‎05-12-2017 03:47 PM

HP Recommended
Product: HP notebook pc
Operating System: Microsoft Windows 7 (64-bit)

i recently installed windows 7 64 bit OS in my pc, and found out that only one USB port works and unfortunetly i cant downloadthe  USB drivers controller  by using outomatic driver update..

will real apriciate if i could get your help..

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-12-2017 04:30 PM

HP Recommended

Hi:

 

You need to install the 1st driver listed on the webpage below and restart the PC.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

 

 

View solution in original post

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5 REPLIES 5

‎05-12-2017 04:13 PM

HP Recommended

Hi:

 

I will be able to help you if you post the full model number or product number of your notebook.

 

The product number can be found on the same sticker as the serial number.

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‎05-12-2017 04:26 PM

HP Recommended

its

HP notebook-15-af003ne

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‎05-12-2017 04:30 PM

HP Recommended

Hi:

 

You need to install the 1st driver listed on the webpage below and restart the PC.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

 

 

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‎05-12-2017 11:08 PM

HP Recommended

thank u ..it worked  🙂 

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‎05-13-2017 06:25 AM

HP Recommended

You're very welcome.

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