-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- how to access HP ftp server

Create an account on the HP Community to personalize your profile and ask a question
12-23-2022 07:58 AM
How can I access the hp ftp server? I read from other discussions that I'm suppose to use ftp.itrc.hp.com.
I tried to login as guest or anonymous and I get as far as "insecure server, it does not support FTP over TLS" but it always ends with "Response: 530 Can't set guest privileges." then it fails.
Solved! Go to Solution.
Accepted Solutions
12-23-2022 08:37 AM
Welcome to the HP Community Forum.
In so much that I am aware, general access to the ftp farm has been locked by HP during recent security changes.
Indirect download of individual drivers, for example using a product's Software and Driver category, still works.
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
12-23-2022 08:37 AM
Welcome to the HP Community Forum.
In so much that I am aware, general access to the ftp farm has been locked by HP during recent security changes.
Indirect download of individual drivers, for example using a product's Software and Driver category, still works.
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"