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- HP Community
- Notebooks
- Notebook Software and How To Questions
- how to change account email address

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07-17-2025 10:15 AM
I need to change the primary email address on my HP account ASAP - but on myaccount.id.hp.comthere's no option to edit my email, anywhere. Including in the account/ profile/ security/ log in section that lists my email. . Virtual assistance is no help - and everything on the web says click the edit button. (not there!) - Help!
07-19-2025 04:47 AM
@m_sva, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To update your email address associated with your HP account, you'll need to follow these steps through the HP Smart website:
Sign In:
- Go to the HP Smart website.
- Click Sign In, and enter your account credentials to access your account.
Access Account Settings:
- Once signed in, navigate to Account in the left menu.
Update Security Settings:
- Click on Profile and then select Update Security Settings.
Change Email Address:
- Enter your new email address in the designated field and save changes.
Email Confirmation:
- A confirmation email will be sent to your new email address.
- Open the confirmation email and click on the link provided to confirm your email address change.
For instant ink, please refer to this document - Instant Ink account management | HP® Support
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support