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Accepted Solutions
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It's not clear what you are asking us to do.
First off, the product is more likely known as Protegent, and also as Protegent 360 -- which are antivirus products. I can find no information on ptotegent. You need to confirm the product name.
Second, but since this is just a self-help Support Community staffed mostly by volunteers, we have no capability for debugging problems with third-party (i.e., non-HP) applications. For help with Protegent, you have to contact the vendor of the application or their support forum.
Third, I have no idea what your reference is to the "warranty offer" -- but we are not permitted to deal with such offers. So, once again, you need to explain that.
I am a volunteer and I do not work for, nor represent, HP
38,402
8,281
3,268
HP Recommended
It's not clear what you are asking us to do.
First off, the product is more likely known as Protegent, and also as Protegent 360 -- which are antivirus products. I can find no information on ptotegent. You need to confirm the product name.
Second, but since this is just a self-help Support Community staffed mostly by volunteers, we have no capability for debugging problems with third-party (i.e., non-HP) applications. For help with Protegent, you have to contact the vendor of the application or their support forum.
Third, I have no idea what your reference is to the "warranty offer" -- but we are not permitted to deal with such offers. So, once again, you need to explain that.
I am a volunteer and I do not work for, nor represent, HP
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