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HP Recommended
HP ProBook 450 G8 Notebook PC (1A893AV)

Good afternoon, please tell me how to turn on the fingerprint scanner on Probook 450 g8.
I downloaded and installed all the software presented on the site - but it did not give any result!Снимок1.JPGСнимок2.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Sanich515 

 

Welcome to the HP Community --

 

I don't read the language -- I suspect,. based on the familiar looking format in the illustration, that the message is saying that a fingerprint reader is not detected in your system.

 

What? 

Fingerprint sensors of this type -- little "box" -- can be a "real" fingerprint reader OR -- on a computer where there is not a fingerprint reader installed  -- a blank cover plate placed over the hole where a fingerprint reader would be located.

 

True -- from the outside, cover plate and sensor look the same.

 

True - Software cannot help if there is no hardware.

 

Example - Fingerprint Reader - Box type - Check / Verify

NOTE:  This example is also relevant to your keyboard - Maintenance and Service Guide - Page 12

Device_Manager_Generic_Biometrics_Fingerprint_Camera_1Device_Manager_Generic_Biometrics_Fingerprint_Camera_1

 

 

=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-

References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP ProBook 450 G8 Notebook PC (1A893AV)  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@Sanich515 

 

Welcome to the HP Community --

 

I don't read the language -- I suspect,. based on the familiar looking format in the illustration, that the message is saying that a fingerprint reader is not detected in your system.

 

What? 

Fingerprint sensors of this type -- little "box" -- can be a "real" fingerprint reader OR -- on a computer where there is not a fingerprint reader installed  -- a blank cover plate placed over the hole where a fingerprint reader would be located.

 

True -- from the outside, cover plate and sensor look the same.

 

True - Software cannot help if there is no hardware.

 

Example - Fingerprint Reader - Box type - Check / Verify

NOTE:  This example is also relevant to your keyboard - Maintenance and Service Guide - Page 12

Device_Manager_Generic_Biometrics_Fingerprint_Camera_1Device_Manager_Generic_Biometrics_Fingerprint_Camera_1

 

 

=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-

References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP ProBook 450 G8 Notebook PC (1A893AV)  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Спасибо. Как оказалось обманка - считыватель не установлен.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.