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Novicenr1
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how to upgrade win 10 ver 1607 to ver 1803

HP pavilion notebook 17-g121wm
Microsoft Windows 10 (64-bit)

First error msg: Effective April 10, 2018 Microsoft will no longer support your version of windows 10..... recommends to updating to latest version. error code 0xc1900208.

 

HP System update failed to install updates and asked to manually uninstall BIOS and upgrade BIOS

 

The regular prompt to upgrade BIOS stopped coming up on its own.  And this novice didn't risk meddling with BIOS update.

The current (latest) update on my laptop is '2018-04 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4093120)' and the status says your device is uptodate.

 

But the information on latest update available is Windows 10, version 1803.  Does that means I do not have the latest?
Please some one guide me how to go about having the latest version.

Thanks.

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HP Support Agent
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how to upgrade win 10 ver 1607 to ver 1803

@Novicenr1

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I understand that you are getting a message to update the Windows 10 and you are having difficulties in doing so.

 

I'll try my best to help and hopefully we should get this sorted out soon

 

First try updating the BIOS directly from our Support Site. Please click this Link: https://hp.care/2z2iXNm

 

Also download and run this Windows update troubleshooter from this Link: https://hp.care/2IwbTZi

 

The Windows Update Troubleshooter should fix this issue, but please keep me posted if you need further assistance 👍

 

Have a Great Day. Thank you 😀

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 
 

 

 

KrazyToad
I Am An HP Employee

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Isro
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how to upgrade win 10 ver 1607 to ver 1803

Hi, you can try upgrading your WIN 10 using Media Creation Tool that you can download from this link below :

Media Creation Tool : https://www.microsoft.com/en-gb/software-download/windows10

 

this will help you easily updgrade your WIndows Version :))

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Novicenr1
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how to upgrade win 10 ver 1607 to ver 1803

Hello Krazytoad,

 

Many thanks for  your prompt response.

 

Apologies but allow me to correctly explain my question and be properly understood before trying the solution you suggested.

 

I am not getting any message to update the Windows 10.

I used to get error msg - windows update (to ver 17xx ?) failed and was asked to manually delete and upgrade bios which I did not do.

I now stopped getting that message but the updated version I now see is Win 10 version 1607 and status says my device is update.

Must I get the latest 1803 version to fully update and secure my machine? If yes then I will go ahead and try your advice.

 

Is my question understood? Thanks.

 

 

 

 

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Novicenr1
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how to upgrade win 10 ver 1607 to ver 1803

Hi CrazyToad,

 

I am still waiting, please do take out some time to respond. I clarified the issue in my previous message to you.

Thanks in advance.

 

 

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Novicenr1
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how to upgrade win 10 ver 1607 to ver 1803

Hi CrazyToad,

 

I am still waiting to update my windows, please find time to respond  to my message. Trust you didnt get upset by my repeat clarification!

Thanks

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lola8020
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how to upgrade win 10 ver 1607 to ver 1803

I don't know if you ever figured out how to sucessfully update your system, but I can share a few different procedures that worked well for me.

 

The easiest method is to use the Windows 10 Update Assistant. It's a straightforward autopilot install. 

 

The link is: https://www.microsoft.com/en-us/software-download/windows10

 

If that fails, you can download Windows 1803 (April 2018) from the Microsoft website and use the media creation tool to either create an ISO file to mount to a virtual drive or burn to a bootable USB. If you are mounting the ISO to a virtual drive, you be able to click on the virtual dive letter and select Setup. I've found it to be the second easiest method.

 

If that fails, you can try booting from a bootable USB. When booting from a USB, you should perform a clean boot by holding down Shift while powering off the machine. If you have an EFI BIOS,  your HDD's/SSD's partition table will likely be set as GPT, and you will need to select the corresponding EFI USB device. In my own personal experience, the EFI installs tend to be more tempermental, and sometimes it will take multiple attempts to complete sucessfully.  If your system is using an older legacy BIOS, you will select the option that doesn't contain EFI in the label. An EFI boot device cannot be used on an MBR drive and vice versa. Once you've booted into the installation media, it will prompt you to select the destination drive for the install. Select your C: drive or wherever your OS is installed. It will then ask you if you'd like to upgrade your system while keeping your files and settings or if you want to perform a custom install. Select Upgrade while keeping everything. It will then prompt you to remove the USB media, reboot the computer normally, re-insert the USB drive, and select Setup. 

 

If you suspect Windows Update's files are corrupt or would like to try to manually reset WIndows Update by following the steps listed at:  https://pureinfotech.com/reset-windows-update-windows-10-fix-downloads-installs/

 

The last option is the only thing that worked on an old Toshiba laptop I rebuilt. 

 

The only known mainboard/BIOS compatibility problem with 1803 is with ASUS motherboards. Microsoft has reportedly blocked the update on those machines. There are other compatiblity issues with display drivers, Intel HDDs, Alienware systems, and others. You might want to check to make sure your hardware is compatible with the 1709 or 1803 update. When using the Windows Update Assistant, it should scan your hardware and check compatibility before starting to download the update.

 

I definately would not use the standalone BIOS updater on the HP Support website. I've bricked a nice Dell laptop after a failed BIOS update using the manufacterer's updater. I've never had a problem flashing the BIOS on a machine the old-fashoned way with either a USB floppy drive, USB flash drive, or CD. I would suggest searching your machine's model number with various BIOS update methods to see which ones tend to be more reliable. 

 

Good luck to you. 

 

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lola8020
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how to upgrade win 10 ver 1607 to ver 1803

I don't know if you ever figured out how to sucessfully update your system, but I can share a few different procedures that worked well for me.

 

The easiest method is to use the Windows 10 Update Assistant. It's a straightforward autopilot install. 

 

The link is: https://www.microsoft.com/en-us/software-download/windows10

 

If that fails, you can download Windows 1803 (April 2018) from the Microsoft website and use the media creation tool to either create an ISO file to mount to a virtual drive or burn to a bootable USB. If you are mounting the ISO to a virtual drive, you be able to click on the virtual dive letter and select Setup. I've found it to be the second easiest method.

 

If that fails, you can try booting from a bootable USB. When booting from a USB, you should perform a clean boot by holding down Shift while powering off the machine. If you have an EFI BIOS,  your HDD's/SSD's partition table will likely be set as GPT, and you will need to select the corresponding EFI USB device. In my own personal experience, the EFI installs tend to be more tempermental, and sometimes it will take multiple attempts to complete sucessfully.  If your system is using an older legacy BIOS, you will select the option that doesn't contain EFI in the label. An EFI boot device cannot be used on an MBR drive and vice versa. Once you've booted into the installation media, it will prompt you to select the destination drive for the install. Select your C: drive or wherever your OS is installed. It will then ask you if you'd like to upgrade your system while keeping your files and settings or if you want to perform a custom install. Select Upgrade while keeping everything. It will then prompt you to remove the USB media, reboot the computer normally, re-insert the USB drive, and select Setup. 

 

If you suspect Windows Update's files are corrupt or would like to try to manually reset WIndows Update by following the steps listed at:  pureinfotech.com/reset-windows-update-windows-10-fix-downloads-installs/

 

The last option is the only thing that worked on an old Toshiba laptop I rebuilt. 

 

The only known mainboard/BIOS compatibility problem with 1803 is with ASUS motherboards. Microsoft has reportedly blocked the update on those machines. There are other compatiblity issues with display drivers, Intel HDDs, Alienware systems, and others. You might want to check to make sure your hardware is compatible with the 1709 or 1803 update. When using the Windows Update Assistant, it should scan your hardware and check compatibility before starting to download the update.

 

I definately would not use the standalone BIOS updater on the HP Support website. I've bricked a nice Dell laptop after a failed BIOS update using the manufacterer's updater. I've never had a problem flashing the BIOS on a machine the old-fashoned way with either a USB floppy drive, USB flash drive, or CD. I would suggest searching your machine's model number with various BIOS update methods to see which ones tend to be more reliable. 

 

Good luck to you. 

 

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Mike_Todd
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how to upgrade win 10 ver 1607 to ver 1803

I had the same issue, tried to fresh load the machine and couldn't boot win10 from USB or Flash.

It would boot into Linux!
Problem I had was I couldn't update the BIOS cause I couldn't get back into windows.

So I created the USB Bios disk (that had multiple errors on 3 different machines)

In my win7 machine it had an instant error.

On a fresh loaded win7 machine it would look like it finished but would lock up and I had to CNTL+ALT+DEL

On a win10 machine it would start the process look like it finished and then the window would just close never saying Completed. (It did work though)
I had a hard time finding how to flash the bios when I couldn't do it through the bios or windows.
I was finally able to flash the bios by holding Windows Key+B and holding power on for 3 secs.

I continued to hold WinKey+B for maybe 8-10sec and the thing saw the flash drive, updated and worked!
Hope this helps.

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