hp Truevision HD driver not working on Window's 10 Creator's Update

[Riddle_Decipher]

@tomscot2

It looks like you were interacting with @MKazi, but he is out for the day & I'll be glad to help you out, 

I'm the Riddle_Decipher & I'm at your service. 

If you've already installed all available Windows & HP updates and yet the issue persists,

The best I can do from my end is have this concern escalated to the R&D team.

I will need to await their reply as the solution needs to be validated by them before I could have it sent out,

To ensure I'm providing a total fix, I would request you to wait for another 72hrs while I reach out to them.

And Keep you updated about the same.

In the meantime, please be patient as patience is a virtue 😉

I appreciate your time.

If I have helped you resolve the issue, 

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

Followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!

[Howdy02173]

Have an HP Laptop and the HP True Vision HD Camera not working. Suggestions?

[praveen196]

@Howdy02173 Welcome to HP Community!

• Please let me know is it working fine before.
• Have you made any changes to the computer?

Check for windows updates and If any updates are pending please update.

Please try to rollback the camera drivers and check for the issue.

Keep us posted,
If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!