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- hp control app doesn't work with envy x360

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07-10-2024 04:49 AM
i just bought a new hp tilt pen for my new hp laptop envy x360. as soon as i download the app "hp pen control" to my envy x360 laptop, it says that this app doesn't work for my computer. how is that possible? since i bought both devices of the same brand? why doesn't my laptop accept the hp pen control app?
07-10-2024 06:47 PM
@miasici wrote:..how is that possible? since i bought both devices of the same brand? why doesn't my laptop accept the hp pen control app?
That does NOT mean they are compatible. What is your envy x360 machine ? Please use the following way to find out:
How to Find Your HP Laptop Model Number
Regards.
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