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i just bought a new hp tilt pen for my new hp laptop envy x360. as soon as i download the app "hp pen control" to my envy x360 laptop, it says that this app doesn't work for my computer. how is that possible? since i bought both devices of the same brand? why doesn't my laptop accept the hp pen control app?

1 REPLY 1
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@miasici wrote:

..how is that possible? since i bought both devices of the same brand? why doesn't my laptop accept the hp pen control app?


@miasici 

 

That does NOT mean they are compatible. What is your envy x360 machine ? Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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