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‎06-12-2025 06:45 AM - edited ‎06-12-2025 06:47 AM

HP Recommended

acpi\ven_hpq&dev_0004 what is this

USB\VID_138A&PID_0001&REV_0372 and this

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‎06-12-2025 06:55 AM

HP Recommended

You need this driver for the 0004:

 

HP 3D DriveGuard Software 

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

You need this driver for the 138A:

 

Validity Fingerprint Sensor Driver

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45050.exe 

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3 REPLIES 3

‎06-12-2025 06:55 AM

HP Recommended

You need this driver for the 0004:

 

HP 3D DriveGuard Software 

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

You need this driver for the 138A:

 

Validity Fingerprint Sensor Driver

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45050.exe 

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‎06-12-2025 07:22 AM

HP Recommended

thanks

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‎06-12-2025 07:24 AM

HP Recommended

You're very welcome.

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