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‎06-20-2021 12:06 PM - edited ‎06-20-2021 02:26 PM

HP Recommended
Product: hp probook 6465b
Operating System: Microsoft Windows 10 (64-bit)

i have a hp probook 6465b laptop without the fingerprint scanner in it so i found a fingerprint sensor on ebay the seller said should work on the 6465b laptop. well i installed it and the drivers will not find it nor can i find one online. it has the spot for one so it seems they must have came with the sensor at one time. so does anyone happen to know how i might go about getting this sensor to work on this laptop? when i went to the parts listing it did show a fingerprint sensor and i think what i got is the correct unit. in fact i got 2 of them and they both work on the 6570b laptop i'm using to do this thread. so i know the sensors are good, at least for this laptop. it would be nice to get them to work on the 6465b.

 

also my wife has a 6460b laptop and the driver can see one of them but still they will not show up in the other ways to sign in, in settings. any ideas or am i just plain out of luck. thanks bp.

 

think i found the issue. i noticed the socket was lose on the mb so it may have lost a connection so no point working this issue anymore. i may look for another ebay mb and see if i can get the thing to go. 

Category:
1 REPLY 1

‎06-20-2021 04:24 PM

HP Recommended

@corvairbob 

 

Only on some models of 6465b machines, they have Fingerprint reader board part # 642764-001. Did you buy the right part ?

 

Regards.

BH
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