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HP ProBook 640 G2 Notebook PC
Microsoft Windows 10 (64-bit)

hi i have a problem in my laptop hp probook 640 G2 when i to disable le mic or lighting the keyboard  it's tell me software Framework is not instaled 

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1 REPLY 1
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Hi:

 

See if this discussion is if help to you...

 

Update HP Hotkey UWP Service - HP Support Community - 8356241

 

If you need to install the HP Software Framework program, you can install it from the link below.

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

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