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HP SOFTWARE FRAMW WORK

Hello, Good day to you. please my HP X360 1030 G2 CORE i5 256GB SSD 16GB RAM  laptop does not have a software frame work. how and where can i download it. My laptop functions is affected, i can not increase or reduce brightness. please i need help.

1 ACCEPTED SOLUTION

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HP Recommended

Hi:

 

See if this discussion is if help to you...

 

Update HP Hotkey UWP Service - HP Support Community - 8356241

 

If you need to install the HP Software Framework program, you can install it from the link below.

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

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5 REPLIES 5
HP Recommended

Hi:

 

See if this discussion is if help to you...

 

Update HP Hotkey UWP Service - HP Support Community - 8356241

 

If you need to install the HP Software Framework program, you can install it from the link below.

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

HP Recommended

thanks. i have downloaded it. let me install and see if it will work

HP Recommended

You're very welcome.

HP Recommended

thanks. it work on my laptop. thank you very much

HP Recommended

Anytime.

 

Glad to have been of assistance.

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