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‎03-21-2021 05:12 PM

HP Recommended
Product: Hp Pavilion g6-1c56nr Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

I have a Hp Pavilion g6-1c56nr Notebook PC running MS 7 64-bit. I received an error message (HP Support assistant has stopped working. I ran trouble shooters that said they could not find any problem so I uninstalled it an reinstalled but still get the same error message

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-24-2021 11:09 AM - edited ‎03-24-2021 11:14 AM

HP Recommended

Hi@bojos12, Welcome to the HP Support Community!

 

We have done the basic troubleshooting as per the installing the printer to your computer .hence the Operating system is obsolete its end of support life. 

 

 

If your operating system is windows 8 and above can in HP support assistance. Please find the link 

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

View solution in original post

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1 REPLY 1

‎03-24-2021 11:09 AM - edited ‎03-24-2021 11:14 AM

HP Recommended

Hi@bojos12, Welcome to the HP Support Community!

 

We have done the basic troubleshooting as per the installing the printer to your computer .hence the Operating system is obsolete its end of support life. 

 

 

If your operating system is windows 8 and above can in HP support assistance. Please find the link 

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
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