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‎09-17-2021 05:00 AM

HP Recommended
Product: 650 G8
Operating System: Microsoft Windows 10 (64-bit)

hello unable to install hp sure recover, message:
this application cannot be installed hp client security manager 9.3.72529 is installed, one idea, I did not install security manager

 

Thanks

Category:
1 REPLY 1

‎09-28-2021 02:58 AM

HP Recommended

Hello

 

Probook 650 G8 has already HP Sure Recover working fine out of the factoy and let you reinstall , from Network , Windows 10 and the product drivers.

 

The software Sure Recover works only if you have installed HP Cliente Security Manager. the reason to install HP Sure Recover software is ONLY if you want to customize HP Sure Recvoer setting. this makes sens only if you wanto to restore your own customer Windows 10 image instead of HP Windows 10 image.

 

IF you wanto to restore Windows 10 as proveded by HP , you dont' need to install HP Sure Recover software in addiction of HP CLient security Manager.

 

bye

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