i had reset my laptop and unable to activate ms office 2021 app

[Bandook]

i had reset my laptop and unable to activate ms office 2021 app

[Kuroi_Kenshi]

Hi @Bandook,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Internet Connectivity

• Ensure your laptop is connected to a stable internet connection, as activation requires online verification.

Verify Microsoft Account

• Make sure you are logged into the Microsoft account that is associated with your Office 2021 license. You can check this by signing into Microsoft Account and verifying your subscriptions/services.

Use Product Key

• If you have a product key for Office 2021, enter it during the activation process. You should have received this key via email if purchased online, or it can be found in the packaging if bought in-store.

Activate via Office Application

• Open any Office application (like Word or Excel) and go to File -> Account.
• Click on Activate Product and follow the prompts. If asked for a product key, enter it.

Troubleshoot with Microsoft Support

• Sometimes activation issues can be directly associated with Office installation or system settings. Microsoft provides a support tool for Office activation troubleshooting:
  • Visit Microsoft Office Support for guided solutions.

Update Office

• Ensure Office is up-to-date. Go to any Office application, select File -> Account -> Update Options -> Update Now.

Reinstall Office

• If activation continues to fail, you might need to reinstall Office. Login to your Microsoft account, download Office 2021, and reinstall it on your system.
  I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,