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HP Recommended
hp 15 r074tu
Microsoft Windows 7 (32-bit)

when i open webcam software then apper that 

you have not compatible vga hardware or driver 

how can i

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @ramprakash123

 

The problem is that you installed an unsupported operating system (32 bit) and have no graphics drivers.

 

The only suggestion I can offer would be to try the Intel W7 32 bit graphics driver directly from Intel and see if that resolves the problem with the webcam.

 

The 2nd file on the list is for W7 32 bit.

 

https://downloadcenter.intel.com/download/27441/Graphics-Intel-Graphics-Driver-for-Windows-7-8-1-15-...

 

If the above driver doesn't work, see if this older HP driver from a comparable business notebook works...

 

This package provides the Intel video drivers, control panel and display audio driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71152.exe

 

View solution in original post

4 REPLIES 4
HP Recommended

Hi

 

Can you use Device Manager to give more details about the Device please.

HP Recommended

Hi, @ramprakash123

 

The problem is that you installed an unsupported operating system (32 bit) and have no graphics drivers.

 

The only suggestion I can offer would be to try the Intel W7 32 bit graphics driver directly from Intel and see if that resolves the problem with the webcam.

 

The 2nd file on the list is for W7 32 bit.

 

https://downloadcenter.intel.com/download/27441/Graphics-Intel-Graphics-Driver-for-Windows-7-8-1-15-...

 

If the above driver doesn't work, see if this older HP driver from a comparable business notebook works...

 

This package provides the Intel video drivers, control panel and display audio driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71152.exe

 

HP Recommended

thanks a lot 

my webcam has started

 

HP Recommended

You're very welcome.

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