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‎09-13-2023 04:31 AM - last edited on ‎09-13-2023 10:39 AM by Retired

HP Recommended
Product: hp envy

hello i have an hp envy with a SN: [Personal Information Removed] i need to know if its refurbished or brand new and if you can help me to know who is its ori

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1 REPLY 1

‎09-13-2023 06:29 AM

HP Recommended

Hi:

 

Based on the serial number you posted, your notebook is new, not refurbished.

 

HP PartSurfer

 

If it was refurbished by HP, there would be an 'R" after the 7H9Y3UA product number (7H9Y3UAR).

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