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‎01-23-2026 03:12 AM

HP Recommended

 I am operating with Windows 10 Pro edition.  Product ID: 00331-10000-00001- AA546.

My lab top fell on the floor and it had a crash on the screen. Due to this, there is a leakage of ink on screen 

and one of it is blank.

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1 REPLY 1

‎01-23-2026 10:54 AM

HP Recommended

Unless you have a warranty that coverers screen damage, you will have to replace the display.  Temporarily you could used an external monitor or project (cast) your display on a nearby smart TV.

 

Go to the below site and enter your serial number
https://partsurfer.hp.com

look for the part you need.

Display Screen: Screens can have OEM parts such as LG, Samsung, etc. An HP part number may include the OEM screen plus mounting hardware which makes it easier to replace but sometimes harder to find if the system is older than a few years.

When you search for the part number be sure to include AliExpress as most screens are made in Asia. To find disassembly video search YouTube for your laptop model.

 

let me know if you need any more help.

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