install wireless mouse

[rutrpn2]

can't connect wireless mouse

[Garp_senchau]

@rutrpn2, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

First, ensure the mouse's power switch is turned on - sometimes it just needs a little wake-up call!  Next, make sure the batteries are in good health - no one likes working on an empty stomach, not even your mouse! Finally, verify the connection is secure—a proper connection is key. 😊

You may refer this guide to troubleshoot the issue: HP PCs - Troubleshooting wireless mouse issues | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped you or made things easier, I’d truly appreciate it if you could mark it as an Accepted Solution! ✅ This not only helps others find the right fix faster but also spreads the support. 💙 And if you found my reply helpful, tapping "Yes" on "Was this reply helpful?" means the world- it ensures more people get the solution they need! 🌟 Your small action can make a big impact! 💪😊

Regards,