• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-02-2016 01:52 PM

HP Recommended
Product: pavilion notebook 15-AB161NR
Operating System: Microsoft Windows 10 (32-bit)

Do I uninstall old version of intel Bluetooth driver from Programs or delete in the Device Manager to be able to update to newer version as requested by HP?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-02-2016 02:31 PM

HP Recommended

Hi:

 

You uninstall it from the Programs menu, reboot and install the new one.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎03-02-2016 02:31 PM

HP Recommended

Hi:

 

You uninstall it from the Programs menu, reboot and install the new one.

Was this reply helpful? Yes No

‎03-03-2016 09:22 AM

HP Recommended

Thank you!!!!

Was this reply helpful? Yes No

‎03-03-2016 10:00 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No

‎07-08-2016 05:51 AM

HP Recommended

After the uninstall and install of update will I have to pair my devices again?

Freddy
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.