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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: intel drivers for amd ryzen for win 10

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02-15-2022 11:06 AM
Guys I was shocked once I check to download drivers manually for my hp laptop 15s-eq2320nd. My hp laptop cpu amd ryzen 5 series but once I checked the hp drivers support page (hp 15s-e2000) it shows to download intel chipset driver, intel rst driver, intel inputout driver , intel thermal mangement driver and intel graphics driver also. and somany bios versions also.
Hp spec for hp 15s-eq2320nd
https://support.hp.com/au-en/product/hp-15.6-inch-laptop-pc-15-e2000/2100372089/document/c07085561
Hp driver support for the above model.
https://support.hp.com/au-en/drivers/selfservice/hp-15.6-inch-laptop-pc-15-e2000/2100372089
Please anyone tell me do we need to install intel drivers for amd cpu?. How to get the latest drivers for amd cpu ? Please guide me anyone.
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Accepted Solutions
02-15-2022 08:03 PM
You're very welcome.
Unfortunately, I wouldn't know the answer to your first question.
Here is the link to the HP software framework download...
https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe
Your friend would use the same drivers as you did.
02-15-2022 11:50 AM
Hi:
The only Intel driver you would need for your notebook would be if it came with an Intel AX wifi card.
This should be the correct AMD driver page for your notebook...
HP 15.6 inch Laptop PC 15-e2000 (2J4V7AV) Software and Driver Downloads | HP® Customer Support
02-15-2022 12:33 PM
Hi Paul,
Thank you for your reply,
I have a question.
Which bios is latest for hp laptop and which card reader i have to download?.
No need to install amd chipset drivers for this laptop? Other laptops are having amd chipset drivers but hp doesn't have anything?.
What is the different between my search result and your search results for driver page. How did you search and get this page?.
02-15-2022 12:37 PM
Hi Paul,
Is this correct link,
https://support.hp.com/my-en/product/hp-15.6-inch-laptop-pc-15-e2000/2100372089
Or any other links are available?.
02-15-2022 02:08 PM
You're very welcome.
Use the chipset drivers directly from AMD for the Ryzen processors.
AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD
I gave you the correct link for the notebooks with AMD processors.
You need this driver for the card reader...
https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112140.exe
I don't know what BIOS you need to download from the link I posted.
Look at your notebook's currently installed BIOS and install the one that makes the most sense.
For example, F.34 and F.54 probably are not the right ones if your notebook is on F.10.
Another thing you can do is to install the HP support assistant software and see if that finds the right BIOS update for your notebook, and any other drivers that it may need.
HP Support Assistant | HP® Support
02-15-2022 07:35 PM
Hi Paul,
Really really I thank you for your quick reply.
I have another three question
1. When I download and install amd drivers from (amd drivers finding tool) my laptop heatup quickly. Why is that?
2. Please give me a link to download drivers for my one of my friends laptop. His model is hp 15s-eq2334au.
3. Is thrre is any way to download and install hp software framework , I manually download and install the hp support assistant but doesn't have that hp software framework.
02-15-2022 08:03 PM
You're very welcome.
Unfortunately, I wouldn't know the answer to your first question.
Here is the link to the HP software framework download...
https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe
Your friend would use the same drivers as you did.