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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: keyboard doesn't turn on in tablet mode

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01-16-2019 07:41 AM
Hi ...everyone ...so i have got this laptop Hp envy x360 with 360 degree rotation but the problem i am facing at the moment is whenenever i turn the laptop in to the tablet mode and want to write down some thing into the search bar key bord doesnot show up on the screen ..tried to go in to control panel but couldnot find the proper settings for the keyboard ..can any body helpme with this problem ..i am waiting for experts advice thank you...
Solved! Go to Solution.
Accepted Solutions
01-17-2019 02:28 PM
Welcome to the HP Support Community!
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you follow the below steps and check if it helps.
- Open Settings App and go to System > Display.
- Find Orientation and choose Portrait from the menu.
- Your device should automatically switch to portrait mode.
Solution 2 – Disconnect your keyboard
If Rotation Lock is grayed out, you might want to try disconnecting your keyboard. Check if this resolves the issue.
Solution 3 – Switch to Tablet Mode
If your device doesn’t switch automatically to Tablet Mode, you can do the following to access Tablet Mode manually:
You can also enter Tablet Mode using the Settings app:
- Open Settings > System > Tablet Mode.
- Make sure that Make Windows more touch-friendly when using your device as a tablet is turned On.
- If you want, you can also change how your device will work when you automatically switch Tablet Mode on or off.
Solution 4 – Change Last Orientation registry value
If you have problems with Rotation Lock and if the rotation isn’t working on your device, you might have to change some registry values. To do that, follow these steps:
- Press Windows Key + R and type regedit. Press Enter or click OK.
- When Registry Editor opens, you need to navigate to the following key in the left pane:
- HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAutoRotation
- In the right pane, find LastOrientation and double-click it.
- In Value data box enter 0 and click OK to save changes.
- If you see SensorPresent DWORD available, double-click it and make sure that its value is set to 1.
Solution 5 – Uninstall / Update your display drivers
Sometimes, problems with Rotation Lock can be caused by your display drivers, so you might need to update them or uninstall them. To uninstall your drivers, do the following:
- Press Windows Key + X and choose Device Manager from the list.
- When Device Manager opens, navigate to Display adapters section and locate your driver.
- Right-click the driver and choose Uninstall.
- After you have uninstalled the driver, restart your device.
If the problem still persists, you might have to update your display adapters. To do that, follow these steps:
- Open Device Manager and locate your display adapter driver.
- Right-click it and choose Update Driver Software.
- Choose one of the options and follow the instructions.
Let me know how it goes. Awaiting your reply!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee
01-17-2019 02:28 PM
Welcome to the HP Support Community!
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you follow the below steps and check if it helps.
- Open Settings App and go to System > Display.
- Find Orientation and choose Portrait from the menu.
- Your device should automatically switch to portrait mode.
Solution 2 – Disconnect your keyboard
If Rotation Lock is grayed out, you might want to try disconnecting your keyboard. Check if this resolves the issue.
Solution 3 – Switch to Tablet Mode
If your device doesn’t switch automatically to Tablet Mode, you can do the following to access Tablet Mode manually:
You can also enter Tablet Mode using the Settings app:
- Open Settings > System > Tablet Mode.
- Make sure that Make Windows more touch-friendly when using your device as a tablet is turned On.
- If you want, you can also change how your device will work when you automatically switch Tablet Mode on or off.
Solution 4 – Change Last Orientation registry value
If you have problems with Rotation Lock and if the rotation isn’t working on your device, you might have to change some registry values. To do that, follow these steps:
- Press Windows Key + R and type regedit. Press Enter or click OK.
- When Registry Editor opens, you need to navigate to the following key in the left pane:
- HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAutoRotation
- In the right pane, find LastOrientation and double-click it.
- In Value data box enter 0 and click OK to save changes.
- If you see SensorPresent DWORD available, double-click it and make sure that its value is set to 1.
Solution 5 – Uninstall / Update your display drivers
Sometimes, problems with Rotation Lock can be caused by your display drivers, so you might need to update them or uninstall them. To uninstall your drivers, do the following:
- Press Windows Key + X and choose Device Manager from the list.
- When Device Manager opens, navigate to Display adapters section and locate your driver.
- Right-click the driver and choose Uninstall.
- After you have uninstalled the driver, restart your device.
If the problem still persists, you might have to update your display adapters. To do that, follow these steps:
- Open Device Manager and locate your display adapter driver.
- Right-click it and choose Update Driver Software.
- Choose one of the options and follow the instructions.
Let me know how it goes. Awaiting your reply!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee