cancel
Showing results for 
Search instead for 
Did you mean: 
MCFrance
New member
1 0 0 0
Message 1 of 2
119
Flag Post

Solved!

laptop OS Vista new printer HPOfficejet pro 8022

HP Recommended
asus X71Qseries
Microsoft Windows Vista

Hi, I just bought a 3in1 printer HP Officejet pro 8022 and it's not working on Vista. There is no driver compatible.

Can anyone help me please ?

Thank you!

MC

1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
20,509 20,511 1,494 1,741
Message 2 of 2
Flag Post
HP Recommended

@MCFrance, Welcome to the HP Support Community!

 

There is no printer driver available to work on Win Vista OS on the HP Support site. You will have to upgrade the OS.

However, we can try to install the printer using Windows built-in driver

Refer to this document to know how. If your printer model is not available in the list, select Deskjet 990c or Deskjet 6980 printer and rename it at the end of the installation.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,509 20,511 1,494 1,741
Message 2 of 2
Flag Post
HP Recommended

@MCFrance, Welcome to the HP Support Community!

 

There is no printer driver available to work on Win Vista OS on the HP Support site. You will have to upgrade the OS.

However, we can try to install the printer using Windows built-in driver

Refer to this document to know how. If your printer model is not available in the list, select Deskjet 990c or Deskjet 6980 printer and rename it at the end of the installation.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation