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HP 14 inch Laptop PC 14-f1000 (2L1A9AV)
Microsoft Windows 11

keyboard marks are visible on th screen in lighter bagrounds

1 REPLY 1
HP Recommended

Hi @Adarsh40 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

If you're noticing keyboard marks on the screen of your HP 14-inch Laptop PC 14-f1000 (2L1A9AV), here are some steps you can take to clean the screen and prevent further marks:

 

Clean the Screen:

  • Turn Off the Laptop: Make sure your laptop is turned off and unplugged before cleaning.
  • Use a Microfiber Cloth: Gently wipe the screen with a dry, soft microfiber cloth to remove fingerprints and dust.
  • Moisten if Necessary: If marks persist, slightly dampen the microfiber cloth with a mixture of water and isopropyl alcohol (a 70:30 mixture is effective) and gently wipe the screen in a circular motion. Avoid spraying any liquid directly onto the screen.
  • Dry the Screen: Use a dry part of the microfiber cloth to remove any moisture from the screen.

 

Prevent Future Marks:

  • Use a Keyboard Cover: Consider using a silicone keyboard cover that fits your laptop model to prevent direct contact between the keyboard and the screen.
  • Close the Lid Gently: Always close the laptop lid gently and avoid placing heavy objects on top of the laptop to prevent additional pressure.
  • Soft Inserts: Use a soft cloth or special screen protector insert between the keyboard and the screen when closing the laptop. This can help pad and protect the screen from direct contact.

 

Regular Maintenance:

  • Clean your laptop screen regularly as part of your maintenance routine to prevent any buildup of oils and dirt which can lead to more permanent marks over time.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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