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Gemma13
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microsoft 365

HP Recommended
Microsoft Windows 10 (64-bit)

I brought microsoft365 with my product and it is not allowing me to install my 1 year subscription. Can you tell me why and where can I get my product code from? as this was included in the price and advertised with the product

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Riddle_Decipher
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@Gemma13 Microsoft Office is a collection of applications for personal and business productivity, such as Word, Excel, PowerPoint, and OneNote.

Office comes preinstalled on many HP computers with Windows 10. After you purchase an HP computer with Windows 10, you can:

  • Activate an Office 365 subscription or free trial.

  • Activate Office 2016 or 2013.

  • Install an older version of Office.

  • Buy Office from the Microsoft Store.

Office 365 and Office 2016 might activate automatically. Open the Office installer or application (Word, Excel), and then follow the on-screen prompts to activate Office.

NOTE: 

If you have any issues activating Office, download and install Reset MS Office AFO and AFOLB Settings – CPS (sp78285.exe), and then open any Office application to restart the activation process.

For more information about activating Office, see the Microsoft document Activate Office 365, Office 2016, or Office 2013 (in English).

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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