ms office installation

[anushka15]

my ms office suddenly uninstalled now asking to purchase.

[Dragon-Fur]

@anushka15 

Welcome to the HP Community Forum.

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@anushka15 wrote:

Product: Unknown

Operating System: Unknown

my ms office suddenly uninstalled now asking to purchase.

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The software was perhaps a Trial Version.

Trial software is very common.

Yes, after the trial period, you have to purchase the software to continue using it.

If you own your Office Software and it was ever registered with Microsoft -- for example, at first use -- Microsoft has a record of the registration.

Regardless,

Ask Microsoft to help you.

Microsoft owns and controls Microsoft Office software.

Things that are Microsoft / Office Software

Microsoft 365 / all Microsoft Office products are licensed and controlled by Microsoft.

We can help to the extent of providing information to help you understand your options.

If the product / computer is in Warranty and nothing else works, try contacting HP Support

Microsoft Office - Product and License Information 

Open and Read

 Microsoft - Activate Office

Activate Office using the Activation wizard

Includes “Activate after reinstalling or moving Office”

Documentation / Website / How-to Instructions

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

     To see help options:  Scroll down to the middle of the page and select product

     Need more help?  Scroll down on the web page to find out how to contact Microsoft.

Installation and License Key Options

Some of the ways to “get” Office Software:

1. Trial Software that comes with the computer. 

An "offer" to try the software, in other words.  The license is NOT included in Trial offers.

1. Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

1. Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). 

If you have trouble with this exact type of “installed” Office before it has expired,

Contact HP Support for recovery options.

1. Purchase Office separately from Microsoft or other merchant.

Purchase / Repair Options and Life without Office

Microsoft Office Products - Choose your Office

Microsoft - Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

and

Microsoft 365 community support

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

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Enter the device type and model name of your HP device

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