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09-04-2022 07:33 AM
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@anushka15 wrote:Product: UnknownOperating System: Unknown
my ms office suddenly uninstalled now asking to purchase.
The software was perhaps a Trial Version.
Trial software is very common.
Yes, after the trial period, you have to purchase the software to continue using it.
If you own your Office Software and it was ever registered with Microsoft -- for example, at first use -- Microsoft has a record of the registration.
Ask Microsoft to help you.
Microsoft owns and controls Microsoft Office software.
Things that are Microsoft / Office Software
Microsoft 365 / all Microsoft Office products are licensed and controlled by Microsoft.
We can help to the extent of providing information to help you understand your options.
If the product / computer is in Warranty and nothing else works, try contacting HP Support
Microsoft Office - Product and License Information
Open and Read
Includes “Activate after reinstalling or moving Office”
Documentation / Website / How-to Instructions
Calls / links to:
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down on the web page to find out how to contact Microsoft.
Installation and License Key Options
Some of the ways to “get” Office Software:
- Trial Software that comes with the computer.
An "offer" to try the software, in other words. The license is NOT included in Trial offers.
- Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).
If you have trouble with this exact type of “installed” Office before it has expired,
Contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
Purchase / Repair Options and Life without Office
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Enter the device type and model name of your HP device
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