• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Laptop PC 14-dv0000 (9WF41AV)
Microsoft Windows 11

Good morning,

Since Thursday October 12, 2023 my PC has had a charging problem. At the end of the day I launched several updates (system, BIO (latest version), etc.) then I had to put my computer to sleep to get home (during the installation) and I forgot about it so until the next day when, of course, it was out of battery, so I put it to charge so that it could finish its updates.
Since that day it charges slower than it charges when I use it while it's plugged in, before it charged even when I used it.
I've had my computer for around 2 years and the battery is fine, it doesn't discharge particularly quickly and according to my last check it was at around 144 charge cycles.
thanks in advance

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.