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‎07-03-2025 05:11 AM - edited ‎07-03-2025 06:18 AM

HP Recommended

Since my camera is not working (error 0xA00F4244), I tried all the solutions I found on the web and I also contacted Microsoft customer support, but even they couldn’t solve it and suggested I contact the manufacturer HP. I would like to request an updated driver for my laptop HP Windows 11 since there is only one driver for Windows 10.

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1 REPLY 1

‎07-04-2025 01:06 PM

HP Recommended

Hi @Jessy243,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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