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- HP Community
- Notebooks
- Notebook Software and How To Questions
- my husband got hacked and the hacker took control of my comp...

Create an account on the HP Community to personalize your profile and ask a question
06-28-2022 05:14 PM
The hacker had me install a program that ran a diagnostic on my computer and then asked me to check my financial accts. I did not but they ere already inside ny computer.
06-28-2022 06:17 PM
Hello @cathyyo
(1) Please disconnect the hacked notebook from internet ! Immediately !
(2) Please use another to communicate here. I will try to help you.
(3) To help you I need to know the product number (p/n) of your notebook that got hacked !
You will find this information on the back of your notebook printed in small alphanumeric letters.
The product number (p/n) is legally allowed information, just about the computer, no sensitive data.
It is allowed to post in public, no problem.
best regards
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