my scanjet 4850 doesn't work with new hp pc. i want to download a driver for it

[mike_barça]

Scanjet 4850 - I have tried entering all the numbers that could possibly serial numbers but the system rejected them all. I just need a driver for my scanner which will work with Windows 11

[Raj_05]

Hi @mike_barça,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing compatibility issues with your HP Scanjet 4850 scanner on a new HP PC running Windows 11, you can try the following steps to download and install the appropriate driver.

Official HP Support Website: Visit the official HP support website and navigate to the "Software and Drivers" section. Enter your scanner model (Scanjet 4850) and select your operating system (Windows 11). Look for the latest driver available for your scanner.

• HP Support Website: HP Customer Support - Software and Driver Downloads

Windows Update: Ensure that your Windows 11 system is up to date by running Windows Update. Sometimes, the required drivers are included in Windows updates.

Compatibility Mode: If you have already installed the driver but it's not working, try running the installer in compatibility mode for a previous version of Windows (e.g., Windows 7 or Windows 8). Right-click on the installer, select "Properties," go to the "Compatibility" tab, and check "Run this program in compatibility mode for" and select an earlier Windows version.

Device Manager: Open Device Manager, locate your scanner, right-click on it, and choose "Update driver." Then, select "Search automatically for updated driver software." Windows may be able to find and install the correct driver.

HP Print and Scan Doctor: Download and run the HP Print and Scan Doctor utility. This tool can automatically diagnose and resolve printing and scanning problems. It may also help in identifying and fixing driver issues.

• HP Print and Scan Doctor: HP Print and Scan Doctor

Remember to always download drivers from official and trusted sources to avoid potential security risks.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support