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Locked

‎10-07-2022 02:26 PM

HP Recommended
Product: HP Pavilion x360 Convertible Laptop PC 14-dh0002ne
Operating System: Microsoft Windows 11

driver I2C HID devise is not working. error number 10(status devise power failed)

зображення_2022-10-07_232246175.png

I tried to reinstall, disconnect driver. went intobios and killed it to the gneral settings. I was with master and he did not know how to fix that.

1 REPLY 1

‎10-07-2022 03:28 PM

HP Recommended

Hello @keriiiye 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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