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‎05-15-2020 05:09 PM

HP Recommended
Product: HP ENVY - 13-ad106nx
Operating System: Microsoft Windows 10 (64-bit)

i bought usb-c adaptor from company called (6 in 1)promate , the problem with this adaptor that it has an LED around it and it even if my laptop is turned off it still working and that kill my laptop's battery  life . after i turn my pc off   i have to manually plug it off and as human i forget sometimes . i think the problem is cause of the usb-c is charging and transfer data it will still work , if so i need a way to turn the charging method in the usb-c or at least while it is turn off 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2020 05:40 PM

HP Recommended

@malik16 

 

Please try from Device Manager

 

(a) Go to USB hub,

(b) Right click the right port,

(c) Select Properties,

(d) Go to Power Management tab,

(e) Tick Allow computer to turn off .....

(f) Click Apply/Ok

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎05-15-2020 05:40 PM

HP Recommended

@malik16 

 

Please try from Device Manager

 

(a) Go to USB hub,

(b) Right click the right port,

(c) Select Properties,

(d) Go to Power Management tab,

(e) Tick Allow computer to turn off .....

(f) Click Apply/Ok

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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