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HP Recommended
HP laptop Desktop-KSHVOOO
Microsoft Windows 10 (64-bit)

I'm not technically astute.  Got HP laptop but can't send or receive emails on it???  The mail app shows up with boxes and my contact are in there, but I can't send or receive emails.  What do I need to do?

2 REPLIES 2
HP Recommended

Hi,

 

You have to configure/setup it first using your existing email address(es). Please use the following instructions:

 

    https://support.office.com/en-us/article/Set-up-email-in-Mail-for-Windows-10-7ff79e8b-439b-4b47-8ff9...

 

You can configure more than one account, for example you can use Hotmail, Yahoo and Gmail ... from this app.

 

Regards.

BH
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HP Recommended

Hello, I am not receiving any emails on my laptop can you help.

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