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HP Recommended

Yes, I bought the laptop in July

HP Recommended

Hello @forum1111111 

We need to check CPU and GPU temperatures ...

 

(1CPU

Download, install and start <Open Hardware Monitor>

https://openhardwaremonitor.org/

--->>> Take screenshot after a few minutes <idle / do nothing>

 

(2GPU

Download, install and start <GPU-Z>

https://www.techpowerup.com/gpuz/

- click tab [sensors]

- Remember to select the right graphics chip/card on bottom

--->>> Take screenshot after a few minutes <idle / do nothing>

 

(3Please report your results

HP Recommended

hwmon.pnggpuz.png

HP Recommended

Hello @forum1111111 

The diagnosis is OK

 

(1) Choose what you like and test

 10+ BEST GPU Benchmark Software for PC (Free/Paid) in 2022

 

(2) Does your notebook freezes or crashes ?

(3Please report your results...

HP Recommended

I got no crashes, my cpu temp never went above 70 degrees celsius.

gfxbe.pngI perfomancetest.png

HP Recommended

Hello @forum1111111 

Thanks for reporting.

 

Overall, things are looking good. Keep an eye on the notebook and report back if you are satisfied with the solution or not.

 

Kind regards

HP Recommended

I got another freeze moments ago, I was browsing chrome normally.

HP Recommended

@forum1111111 wrote:

I got another freeze moments ago, I was browsing chrome normally.


Hello @forum1111111 

 

Charger connected ?

HP Recommended

yes

HP Recommended

Hello @forum1111111 

 

Disconnect charger ( to use internal battery ). Does the notebook also have freezing issues?

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