05-11-2020 01:37 PM
Everything was fine before this update. I've tried everything that i know to fix it like reinstall OCC and Omen sdk pack. But still No apply button on the screen. Im using Ryzen Master Utility to set the Overclock Now. if any one knows anything i would appreciate it. Thanks
05-21-2020 03:53 PM
@Ddub1 Here's what you need to do:
Click here to download the latest OMEN Command Center to resolve this issue.
If the issue persists, Click here to find and install the Bios and chip-set driver updates,
If the issue persists, is recover the original application from the recovery manager: Click here for instructions to retain the original Omen controller.
The only other thing to do is to uninstall the software and install a fresh copy from the Microsoft store: click here
P.S: Welcome to HP Community 😉
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I am an HP Employee
06-01-2020 05:49 PM
I did everything even pc reset. When I hit the sliders up to were I always overclock to there is no were to click apply at. This happen ever since I updated omen command center back in April. I like it better then ryzen master utility.
06-02-2020 09:27 AM
@Ddub1 I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
I am an HP Employee