-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- order scan or copy from laptop to direct printer is no longe...

Create an account on the HP Community to personalize your profile and ask a question
07-19-2019 04:41 PM
I can scan or copy from my printer, but when I try to do so from my laptop the application that used to pop up when I wanted to do this is no longer there. How can I get it back? I am connected to the printer wirelessly
07-19-2019 05:08 PM
Firstly you can't order Copy from your computer, you have to do from your printer.
>>>> the application that used to pop up when I wanted to do this is no longer there
Which application did you use for Scan ? Please use HP Scan Extended using the following software (download and install):
ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once it's downloaded and installed, for Windows 10:
(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"
You can put a shortcut on Taskbar or Desktop
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.